Jim Carson & Jake Blough

Service Express

Data Sceince Manager and Cheif Technology Officer

Jake Blough is the Chief Technology Officer for Service Express, a Grand Rapids-based national datacenter maintenance company.  With the rapid growth of Service Express over the past 20 years, Jake has taken on various roles in engineering, production, research and development, sales, and most recently, the formation of the data science team. 

As Data Science Manager, Jim provides leadership and strategic direction for the Data Science team at Service Express. His responsibilities include people development, business intelligence, data architecture, and advanced analytics. Prior to Service Express, he worked as an actuary, futures trader, and firefighter.